After Sales Support
We provide a wide range of Professional Services to our customers including installation, configuration and commissioning with limited scope to our range of products to ensure that our customers can quickly deploy the solutions while following industry best practices for data network deployment and security. We successfully integrate and implement multi-vendor data communication solutions for each project. Most of our Engineers are already certified engineers with our global vendors.
End to End Service for Video Surveillance and CCTV
Rockford provides the total solution for Video surveillance networks, from High-quality Rugged HD Cameras to Enterprise Microwave Wireless Backhaul. We provide our customers with end to end security solutions starting from Video Surveillance, Video Management, Wired and Wireless Network Infrastructure, POE and Data Connectivity Solutions.
Industrial Cyber Security
Industrial cybersecurity is the process of protecting industrial data communication networks and control systems against cyber threats and reduce the impact of cyber-attacks on industrial plants and critical infrastructure. Rockford offers a wide range of industrial cybersecurity products and services to mitigate security risks in mission-critical industries by Identifying cyber threats, protecting Industrial assets, applications, and communications across process control networks in harsh ICS and SCADA environments. We offer a modular tailor-made solution that scales to accommodate complex and Delivered as easy-to-install appliances that can be implemented in the OT field for minimizing disruption to production.
Microwave Wireless Networks
Rockford has a team of trained and experiences Wireless Engineers, to provide different services to its valued customers. Microwave wireless links are widely used in both point to point and point to multipoint network topologies and are mainly categorized in two main categories based on their operation frequency, Licensed and Unlicensed. The design and establishment of microwave radio link networks are based on various factors like distance between two endpoints, Line of Sight between two locations, operation frequency, size and gain of antennas, transmit power of radio units as well as required bandwidth and throughput. Our team of certified wireless experts is getting involved from a very early stage of the feasibility study, site survey and design up until physical installation and commissioning of complicated wireless networks.
Team of our certified engineers work closely with our customers at the very early stage of the projects, to provide complete pre-sales consultancy and solution design services. If it’s required, our experienced engineers conduct complete assessment and site visits to understand better the requirements of our customer and suitably recommend the best solution and right LOM.
Proof of Concept
An investment in new technology impacts the organization in all kinds of aspects. Not just on the finances, but also on the systems and operational processes. We have team of trained engineers with years of experience in demonstrating our product features and assure our customer about the compatibility of our products and solutions with their existing Network and Automation infrastructure, as a part our professional services we provide full range of POC services to our customers from Data Communication, control, and Automation to Security solutions.
Designing and implementing industrial data communication networks and connecting them to a corporate network requires experience and intensive specialist knowledge. The same applies when a communication network needs to be secured, diagnosed or optimized. To serve this purpose we have developed a certified training program based on global Industrial Ethernet standards. As part of professional services, we provide certified training to our customers from data network structure to Wireless and security Surveillance. We conduct training for all products that are distributed across the country. The training courses provide IT and OT engineers with a unique combination of in-depth knowledge for network design, troubleshooting, and optimization of communication and automation networks. At the end of the course, you will be able to do designing, implementing and troubleshooting of industrial networks, you will be able to increase and improve your knowledge and skills in a special field of Industrial IT and Automation networks.